Employee
Questionnaire
Where
are you on the Workplace Conflict Scale?
Consider
each of the questions in the self-test below, then circle the appropriate
number to indicate how often the described behavior happens.
Does the person you’re
having trouble with:
|
NEVER
|
NOT
OFTEN
|
OFTEN
|
ALWAYS/
ALMOST
ALWAYS
|
Ignore you, not say hello when you greet them, not
return phone calls or emails?
|
0
|
0
|
1
|
2
|
Dismiss what you’re saying or “put you down” while
alone or in the presence of others?
|
0
|
1
|
2
|
3
|
Sabotage you or make you look foolish, such as by
“forgetting” to tell you about a meeting or, if the person is your boss, set
you up to fail by placing impossible demands on you?
|
0
|
2
|
3
|
4
|
Spread rumors, lies and half-truths about you?
|
0
|
2
|
3
|
4
|
Frequently act impatient with you, treating you like
you’re incompetent?
|
0
|
1
|
2
|
3
|
Blame and criticize you?
|
0
|
1
|
2
|
3
|
Try to intimidate you by interrupting, contradicting
and glaring at you and giving you the silent treatment?
|
0
|
1
|
2
|
3
|
Tease, ridicule, insult or play tricks on you, especially
in front of others?
|
0
|
2
|
3
|
4
|
Always insist on getting his/her own way and never
apologize?
|
0
|
1
|
2
|
3
|
Yell, point their finger, swear, insult or threaten
you or call you names?
|
0
|
2
|
3
|
4
|
TOTAL SCORE
|
Add up the numbers to get your total
score. There is a possible total score of 33.
Naturally, the higher the score, the
more pronounced the behavior.
LEVEL 1: If your score is 5 or below.
LEVEL 2: If your score is between 6 and 19.
LEVEL 3: If your score is 20 to 25.
LEVEL 4 or 5: If your score is 25 or higher.
This
questionnaire is just a sample of the types of the interpersonal conflicts that
commonly occur in the workplace. It does
not every type of conflict there is. For
example, many of the unlawful anti-discrimination actions (including racism,
sexual harassment, etc.) are not listed here.
If you do not see information regarding your personal conflict here,
review the post “Overview
of the Different Levels on The Conflict Scale” to find the level that you
believe most accurately describes your situation. Then return to the blog site
and choose your solutions accordingly.
