WORKPLACE CONFLICT QUESTIONNAIRE FOR EMPLOYERS

Workplace Conflict Questionnaire

for Managers and Employers

Source: http://www.osach.ca/products/resrcdoc/rvioe528.pdf

What kind of work environment are you promoting? What level are you on the Workplace Conflict Graph?

Please answer these questions honestly

People focus	Sometimes	Most of the time	Always
Do you give people personal responsibility?
Do you actively seek out the views of others?
Are you committed to team development?
Do you instill confidence in others?
Do you encourage open feedback and debate?
Personal integrity	Sometimes	Most of the time	Always
Do you do what you say you’ll do?
Do you show respect to everyone?
Can you say sorry when you’ve made a mistake?
Are you open and honest about your mistakes and do you learn from them?
Are you fair in all your dealings with others?
Visibility	Sometimes	Most of the time	Always
Do you actively promote an open door approach?
Do you champion a culture of respect and dignity?
Are you available to listen to the views of others?
Are you prepared to talk to customers and clients about the need for respect and dignity at work?
Have you put building a culture of dignity and respect on your main agenda?
Promoting standards	Sometimes	Most of the time	Always
Do you establish individual and team goals?
Do you give personal recognition to others?
Do you use feedback and coaching constructively?
Do you schedule regular time for improving Inter-personal relationships?
Are you constantly looking for opportunities for improvement?
Challenging the status quo	Sometimes	Most of the time	Always
Do you openly challenge unacceptable behavior?
Do you seek out prejudiced attitudes?
Do you critically examine policies and procedures  to make sure they’re fair to everyone?
How did you do? Add up the checks in each column
TOTAL checks in each column
Multiply the number of checks in each column by:	0	2	5

Find your OVERALL TOTAL:

 (Maximum total score possible 125)

If you scored:

101–125: You have excellent skills in creating a culture of dignity and respect.

(LEVEL 1 on Workplace Conflict Scale)

76–100: You have reasonable skills in creating a culture of dignity and respect.

(LEVEL 2 on Workplace Conflict Scale)

51–75: You have some awareness of requirements but significant effort is still needed.

(LEVEL 3 on Workplace Conflict Scale)

0–50: You don’t yet understand what is needed to create a culture of dignity and respect.

(LEVEL 4 & 5 on Workplace Conflict Scale)